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Premium WordPress Plugin

  • Booking Calendar Pro, Premium, Hotel Edition

    Get the complete solution for adding online booking to your site. Support for multiple bookings in a day and the ability to add multiple resources. The ability to customize your booking form fields and emails. Support Online payments. The full functionality of Booking Calendar Standard and much more... Check all features for each version here.

    Start $119
  • New Booking Calendar Pro versions

    The new premium versions come soon in May 2012. Please visit us later.
    (Check info about possibility to request the free update here)

  • Booking Calendar Standard

    Add a simple booking solution to your site, that allows your visitors to make single or multiple day bookings for a single resource. It's great for simple reservation services, rental service or any other service, where you need to make a booking on a specific date.

    Get it for free.


Technical support help board

Please check FAQ, and search at this page for the already exist solutions, before asking some questions here.

If you found some issue or bug, please describe it here.
Inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

3,716 thoughts on “Issues

  1. Hi there,

    I’m using  the Premium version of this fantastic plugin and I was wandering if it’s possible to set an interval of 30 minutes between booked slots, so that when someone book let’s say between 1pm and 2pm, the next available slot starts from 2:30pm. Please can anyone help me with that? I’m not very good at customising PHP, I’d really appreciate any support.

    Thanks in advance,
    Jeff 

    • Hello,
      Automatic settings intervals for the already booked times is not available.
      Its only possible to use the predefined timeslot list, like this

      [select rangetime "10:00 - 12:00" "12:00 - 14:00" "14:00 - 16:00" "16:00 - 18:00" "18:00 - 20:00" ] 

      or if you know the duration of the booking (for example its 60 minutes), so then you can use the start time shortcode and duration shortcode (but set for the duration not 60 minutes but 1 hour and 30 minutes – your interval):

      Start time: [select starttime "12:00" "14:00"] Duration: [select durationtime "01:30"]
      • Hi there,

        Thank you for the response, I understand it is not possible with the predefined settings.

        Would you be able to develop the interval function for us, we are willing to pay you for the service.

        Please get in touch using my private email if interested.

        Many thanks,
        Jeff 

        • Sorry, to clarify I’ve used the predefined timeslot and each duration is different from another. We need an interval of 15 minutes before and after each timeslot has been booked.

          Thanks,
          Jeff 

          • Hello again.
            Unfortunately we can not start personal customizations right now, because we are have too many items for the next update and almost have no free time for that. But I will add this feature to todo list for having it in future updates.
            Thank you for understanding.

  2. Hi admin,

    We have Premium Plus version. There is the feature of having a select box with fixed times to choose from, where already reserved times a greyed out. Is this also possible on a Starttime select box? 

    Greetings.
    Rob 

    • Hello,
      Unfortunately, it’s not possible yet at starttime shortcode.
      It’s possible only at the timerange shortcode.

  3. Hi! I’m a user of MultiUser edition.
    I have just one question.
    Are there any ways to integrate of WP user with obc user? 
    I don’t want user to fill form. instead of that I want to user login user data.
    Please show me the way(build-in function if you have, template to customise if you don’t have function…etc etc) 
    best regards 

    • Hello,
      The booking calendar is do not have own users. At the multiuser version, all users, which are have own booking admin panel, it’s WordPress users.
      If you want that at the booking form, the fields is autofilled by data from user profile, if the reservation is making the registered WordPress user. So you are need to open the general booking settings page (you have to be log in as super booking admin user) and make checked this option: “Autofill fields for the registered users”. So then some fileds, like name, email, second name and so on for logged in users will be autofilled.

      • I forgot to say I expanded user datafield with other plugin.
        But now I fixed the problem.
        Thank you! 

        • Hi I’m trying to do this, I need to add extra fields on registration form, and of course I would like to autofill this. I’m using wp-members to make that users have to registered before they can use booking calendar form. Could you explain how to make this, please. Thanks in advance, 

          • Hello Carlos,
            you can add (configure) the booking form fields at the any paid version of booking calendar at this page Booking > Settings > Fields
            Right now, the auto-fill functionality is works only for these fields:Second Name, First Name, E-mail, URL.
            If you are need to use other fields for auto filling, you are need to make modifications of ../booking/lib/wpdev-booking-class.php file
            at the bottom of content of this function: get__client_side_booking_content .
            Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

  4. I have installed the Premium version, got the time to display as non-military time on the site using the drop arrows and inputing the time intervals into the form.  The problem is that in the backoffice the times are still displayed as military and the confirmation emails it is also displayed as military (24 hour clock).  People in America do not know Military time.  We need it to display as AM/PM.
     
    How can I make this happen?  I have the AM/PM chosen in the settings already.

    • Hello Dotty,
      Please recheck that you are set the correct time format at the Booking > Settings page.
      Then you are need to use the time selections at the Booking > Settings > Fields like this [select starttime "13:00" "15:00"] and [select endtime "16:00" "18:00"] are still in 24 time format. But at the client side you have to see these time selections in am/pm mode. Also at the booking admin page you are also have to see the time in am/pm mode. So please recheck that you are correctly set time format at the general Bookimg settings page.

  5. Hi,

    I’ve installed the plugin using Starkers theme and the booking form is displayed but the calendar does not display. I just checked for javascript errors and I’m getting Uncaught ReferenceError: jWPDev is not defined I’m using WP 3.3.1 and the standard calendar. Any ideas on how I can fix this?

    Cheers
    Kim 

  6. When I try to edit some notes and save them, I get an error message and they won’t save. This only happens to some of the bookings. On others I can edit the note and save no problem. Any ideas how to resolve this. Thanks

    • Hello,
      Probably you are use there some special characters, which cn no be saved. Please try firstly save some simple text there in notes, then chek more complex, to find, what is generated that issue.

  7. Great Product!

    We want to have a title on each scheduled time period.

    Like, Yoga with Mary: 2 pm to 4 pm

    Is there a way to do this in the premium version or any version?

  8. Hi, I’m trying to customize cost calculation for a particular situation and I have to get (from a php file) the value set for a custom form field in the “Advanced Cost Management” secrtion.
    Where can I find that value? I’ve searched for it in every table but I couldn’t find it! :(
    The customization I’m trying to implement is this: when the user check an option in the booking form a special discount has to be applied INSTEAD OF the discounts set in the “Cost for selected days” section. So I’m trying to modify the function “get_booking_cost”…
    Is there a better way to accomplish this task?
    thank you very much! 

    • Hello,
      The advanced cost managemt system is save data as options int the DB in own special format, so it’s not possible just by editing it directly. Also we do not recommend to modify the source, other wise we will not guaranteed correct work of plugin and support it.
      Now according setting those discounts, please just set negative value at the advanced cost management section (not the procent), like this: -150
      Regards.

  9. Hi,

    I’m using the Hotel Version and I have a problem with TimeRange bookings

    In the Fields/Form config I have:
    [select rangetime "09:00-18:00" "09:00 - 13:00" "14:00 - 18:00"] 

    So that the user can select between full day (9-18) or half-day periods…. It’s works ok, even with setting 50% for half-day booking.

    The problem is that, when user chooses more than one day, the period is only considered for the Check-in and Check-out dates:
    - Start Time on Check-in Day
    - Full Day on all other days (even if not sequential days)
    - End Time on Check-out Day

    How can we make sure that the period is applied to ALL the choosen days ? 

  10. Hi,
     
    I used the plugin on an elegant theme and it does not display the calendar but the form shows up. so far there are no errors on the script as mentioned on the FAQ
    “This situation can be, when some other JS script (from some other plugin or active theme) is generate JavaScript error. You can check if you page have errors at the IE at the status bar or at Firefox using Console2 addon. So you need to fix that JavaScript error, or deactivate plugin or theme, which is generate that error. After this Booking Calendar will show up.”

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